Privacy policy.

Data controller

The controller of personal data collected through this website is Actual Trading. You can contact us through the contact form or by email at info@actual-trading.com.

Purpose of processing

Data submitted through forms is used to answer requests, manage information inquiries and assess needs related to training, support, development, products, equipment or services connected to trading, NinjaTrader®, market analysis and applied technology.

Data processed

We may process name, email, requested service, submitted message, consent, request language and minimum technical data associated with the form submission, such as IP address, date and anti-spam controls.

Analytics data

When analytics is accepted, the website may record non-sensitive technical events such as visited pages, internal searches, button clicks, selected language, protected contact interaction and successful or failed form submission. These data are used to improve navigation, content, products and organic visibility.

Internal analytics does not store the name, email, phone number or message sent through the form. Technical records are stored in a limited way and reviewed in aggregate from a private dashboard.

Legal basis

The legal basis is the user's consent when submitting the form. There may also be a legitimate interest in keeping the site secure, preventing abusive use, reducing spam and replying properly to received requests.

Retention

Data will be retained for the time needed to manage the request or the requested relationship. Where a legal, contractual or administrative obligation applies, data may be retained for the required period.

Recipients

Personal data is not sold. Data may be processed by technical providers required for hosting, email, security, site maintenance or services connected to the request received. This website may include links or third-party resources, whose policies should be reviewed on their own websites.

Rights

Users may request access, rectification, erasure, objection, restriction or portability of their data through the indicated contact channels. Users may also file a complaint with the competent supervisory authority if they believe processing does not comply with applicable rules.

Security

The website includes reasonable technical measures such as HTTPS, security headers, basic form protection, anti-spam controls and minimization of publicly visible data. No measure guarantees absolute security, so users should not send credentials, passwords, sensitive financial data or unnecessary information.